-Enthusiastic professional with proven ability to help close deals and manage customer accounts. Demonstrates exceptional communication and problem-solving skills while maintaining customer satisfaction. Proven track record of consistently exceeding sales targets.
-The two internships instilled in me a strong passion for Sales Position task emphasizing the significance of field and fostering a desire to learn and adapt to the outputs generated through intern experiences.
-I have a strong proactive and positive with communication skills. Has fluent English communication, writing and interpersonal skills due to the childhood attended in International schools in Kuwait and Srilanka.
-Supporting key account manager by visualizing raw data and giving constant feed back by searching competitors pricing, product composition, promotions. Investigated products with margin decline issue -> requests assistance in adjusting prices through channels to prevent the company's pricing structure from collapsing.
-Participating in price adjustments across all channels, setting up the brand search on Naver, pre-order price settings, viral promotions, editing of broadcast review videos, composition of promotional gifts, and active participation in product demonstrations and comparisons with other products in the company's series.
-Received an award at December and January Townhall based on the contribution to TVHS.
-Worked in overseas sales department running an E-commerce (eBay) sector, took ownership of semiconductor part sales. Skillful in monitoring competitors, assisting sales and teams in stock management with professional manners in details (price, condition, warranty etc). High understanding of E-commerce International Sales and online marketing techniques.
- Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs.
-Participated in planning PhilipsXNaver Brand week banner -> My Project proposal was accepted as a final proposal.
- Main task : Naver Shopping Live
*Planning, Promotions, Discount Rate planning, Conducting training meetings for show hosts about products and broadcasting appeals.
*Maintained consistent communication with other
channels to optimize live performance(pricing,events etc)
*Accomlishment:
Performance of Tock Tock messages compared to previous broadcasts
Conversion rate increased by 40% compared to previous broadcasts, resulting in a 17% increase.
+ Due to Tock Tock messages during live broadcasts
Payment ratio: Approximately 26.6%
Revenue ratio: Approximately 54%
-Organize PA Monthly budget, Weekly sell out, Price tracking of Competitors (visualized to Graphic data).
- Confirmed Monthly MADA advertising budget - > requested bookings to Coupang, Held the meeting with Marketing team to select items to promote and Banner words for the month -> Manage AD package & Philips DA brandzone and replace banners.
- Participated in APAC Shopper Insight project , Wrote shopper insight ( Kettle , Airfryer, Steam Iron, Coffee Machine)
-Accomplishment:
Achieved Sold out in 1st, 2nd,3rd broadcasts in TVHS record breaking performance of 180% of the target from its launch in Philip's new product, Robot Vacuum Cleaner.
-Participating in price adjustments across all channels, setting up the brand search on Naver, pre-order price settings, viral promotions, editing of broadcast review videos, composition of promotional gifts, and active participation in product demonstrations and comparisons with other products in the company's series.
-Received an award at December and January Townhall based on the contribution to TVHS.
-Wrote a new product proposal for E-Land (total of 34 products) ->Listed 12 products.
-Monthly closing trade stock task, exchange stock task.
Product planning and marketing
International Sales support
Administrative support
Banner planning
Budget planning
Shopper Insight
New Business Development
English language proficiency
- Cairo University (Egypt): Exchange Student
- El Manar University (Tunis): Exchange Student
- UN XV World Forestry Congress-Seoul: Staff
-Language Skills: OPIc AL
- Technical: Excellent skills in Microsoft Office(Excel, Word, PPT)