STACEY PARK
Events & Sales Coordinator | Meetings & Events
Perth
Summary
Results-driven hospitality professional with extensive experience in event operations, weddings, and large-scale catering environments. Proven ability to coordinate logistics, lead teams, manage client relationships, and deliver seamless event execution across hotel and function settings.
Overview
10
10
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Events / Wedding Coordinator
Sheraton Seoul Palace Gangnam Hotel (Marriott International)
02.2016 - 08.2018
- Coordinated weddings, conferences, and social events from planning through execution.
- Acted as the central coordination point between vendors, engineering, banquet operations, and hotel departments to support successful event execution
- Consulted with clients to define event objectives and requirements.
- Collaborated with the Banquet Sales Manager and attended client meetings.
- Prepared contracts and evaluated event performance.
- Awarded Best Employee of the Year.
Duty Manager
The Spencer Hotel
04.2024 - 08.2025
- Ensured smooth end-to-end hotel operations with strong focus on Meetings & Events delivery.
- Worked closely with the Meeting &Events; Sales team as the primary operational contact for confirmed events.
- Liaised directly with clients regarding event details, changes, and issue resolution and reported to Meeting & Events team.
- Oversaw F&B stock ordering, inventory management and replenishment for events and daily operations, ensuring consistency, efficiency and readiness across service periods.
- Acted as a key point of contact for VIP guests, coordinating with internal departments to manage dietary requirements and ensure service delivery exceeded expectations.
Front Office Duty Manager
Pacific Hotel Brisbane
07.2023 - 01.2024
- Oversaw room allocation and pre-arrival planning for M&E conference groups, ensuring accurate execution of group arrangements and a smooth guest experience.
- Maintained strong guest relationships by anticipating needs and delivering personalized service.
- Managed internal and external enquiries and resolved complaints effectively, cooperating with OTA.
- Led daily briefings to drive team engagement and upselling performance.
- Supported the Events Department with venue inspections, invoicing, and administration.
Senior Guest Service Agent - At Your Service
Four Points by Sheraton Seoul, Gangnam (Marriott International)
06.2021 - 10.2022
- Delivered service-oriented guest interactions contributing to a 15% increase in satisfaction.
- Facilitated communication with international and domestic travel agencies.
- Supported the Sales team with room inspections and reservations via Opera and MARSHA.
- Awarded Best Employee of the Month for achieving upselling targets.
Food & Beverage Supervisor
Trump International Hotel & Tower
04.2019 - 04.2020
- Managed ordering, stock control and inventory for F&B operations, including food items, beverages and operational stationery.
- Achieved 95.65% satisfaction score in the Forbes Facility & Service Inspection.
- Provided leadership through scheduling, coaching, and performance management.
- Participated in budgeting and sales profit discussions.
Education
Associate of Applied Science - Tourism And Hotel Management
Baekseok Art University
Seoul, Korea 04.2001 -
Hospitality Professionals Training Program
Korea Tourism Association
Seoul, Korea09-2015
Skills
- Banquet Event Operations (BEO Knowledge)
- Weddings, Conferences, Events Coordination
- OPERA, MARSHA (Marriott Reservations System), Microsoft Expert Certification
- Site Inspections & Event Readiness
- Event Sales Support & Lead Follow-Up
- Customer Consultation & Relationship Management
- Microsoft Expert Certification
- Vendor & Engineering Liaison
- QLD Driver's License
Certification
Microsoft Office Specialist
Timeline
Duty Manager
The Spencer Hotel
04.2024 - 08.2025
Front Office Duty Manager
Pacific Hotel Brisbane
07.2023 - 01.2024
Senior Guest Service Agent - At Your Service
Four Points by Sheraton Seoul, Gangnam (Marriott International)
06.2021 - 10.2022
Food & Beverage Supervisor
Trump International Hotel & Tower
04.2019 - 04.2020
Events / Wedding Coordinator
Sheraton Seoul Palace Gangnam Hotel (Marriott International)
02.2016 - 08.2018
Associate of Applied Science - Tourism And Hotel Management
Baekseok Art University
04.2001 -
Hospitality Professionals Training Program
Korea Tourism Association