Summary
Overview
Work History
Education
Skills
Timeline
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WOOBEEN LEE

Foreign Currency Exchange Manager
Seoul

Summary

Adaptable worker with communication, planning, and organizational skills built in different job industry.

Overview

10
10
years of professional experience
1
1
Language

Work History

Foreign Currency Exchange Manger

KB Kookmin Bank
01.2024 - Current
  • Make daily report on numbers of scheduled daily passengers, So that employees can set their concentration level.
  • Proposed precautionary measures on how to minimize mistakes which happens on daily basis leading to customer's complaint
  • Summarize daily departures & arrivals by foreign currency so that employees prepare and possess abundant balance.

Selling Partner Support Associate

Amazon
03.2023 - 05.2023
  • Supported APAC sellers who sells products on Amazon north america region.
  • Played various roles in solving customer's urgent problems which varies from payment issue(critical since it is directly related to their cash flow) to product listing and fulfillment issues.

Sales Advisor

Tesla
10.2020 - 10.2022
  • Implemented personalized sales strategy which was mainly visual or tangible materials such as test drive evaluation sheets or officially published video clips.
  • Assisted customers with after-sales support, resolving issues quickly and maintaining high satisfaction levels.
  • Increased sales by establishing rapport with customers and identifying their needs.
  • Provided expert level EV-Incentives knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.

Intern, Production and Planning Control

Hyundai
11.2015 - 11.2016
  • Contributed to a positive team environment by collaborating with fellow interns and local employees on group projects and presentations.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.


Global IT Educator, Volunteer

National Information Society Agency
06.2014 - 08.2014

As a translator and educator my job was to teach c++ language to officers in Cambodia Senate.


Held culture day where every participant can exchange and experience each culture such as traditional food and play on every friday Since this volunteer activity was part of introducing korean culture as well.


Education

Bachelor of Arts - Hindi & Economics

Hankuk University of Foreign Studies
99 Imun-ro, Dongdaemun-gu, Seoul
04.2001 -

Skills

Customer Service

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Timeline

Foreign Currency Exchange Manger

KB Kookmin Bank
01.2024 - Current

Selling Partner Support Associate

Amazon
03.2023 - 05.2023

Sales Advisor

Tesla
10.2020 - 10.2022

Intern, Production and Planning Control

Hyundai
11.2015 - 11.2016

Global IT Educator, Volunteer

National Information Society Agency
06.2014 - 08.2014

Bachelor of Arts - Hindi & Economics

Hankuk University of Foreign Studies
04.2001 -
WOOBEEN LEEForeign Currency Exchange Manager