Jiyoung Yoon
Manager
Seoul
Summary
Accomplished HR Manager at Samsung Electronics with a proven track record in enhancing manpower management and developing Korean language courses for global employees. Excelled in conflict resolution and employee relations, demonstrating strong interpersonal skills. Skilled in SNS/digital content development and adept at implementing effective HR policies, significantly improving workplace dynamics and employee satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
3
3
Languages
Work History
HR Manager
Samsung Electronics
12.2022 - Current
- Manpower management for global subsidiaries
- Korean language course development for global employees
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Managed employee disputes by employing conflict resolution techniques.
Account Manager
INNOCEAN Worldwide
01.2017 - 12.2022
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Korean digital contents development
- AD copy translation of global materials checking
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Developed customized account plans for clients to help them achieve their business goals.
Education
Ph.D. - Fine Arts
Moscow State University
Moscow, Russia06-2020
Skills
Korean culture/language session conduction
SNS/Digital contents development
Report and writing in Korean
Employee Relations
HR policies and procedures
Performance Management
Onboarding and Orientation
Certification
SHRM - Society for Human Resource Management certification
Timeline
SHRM - Society for Human Resource Management certification
12-2023
HR Manager
Samsung Electronics
12.2022 - Current
Account Manager
INNOCEAN Worldwide
01.2017 - 12.2022
Ph.D. - Fine Arts
Moscow State University
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